Terms of use

These terms govern your use of Derma Direct Academy (“the Academy”), a private online training library for practitioners who are customers of Derma Direct. The Academy is operated by Derma Direct UK Limited, a company registered in England and Wales under company number 15629396, whose registered office is at M1, Atria, Spa Road, Bolton, BL1 4AG, United Kingdom (“Derma Direct”, “we”, “us”).

By requesting access to the Academy or using it, you agree to these terms. When you request access, we record which version of these terms you agreed to.

• The Academy is for qualified practitioners — such as doctors, dentists, nurses and aesthetic practitioners — who buy products from Derma Direct.
• You must be qualified, insured and legally allowed to carry out the treatments you train for, and give us accurate details, including your professional registration number if you have one.
• We confirm your purchases by checking our own order records. If you order with a different email address from the one you apply with, tell us which.

Your request is not reviewed until you have confirmed your email address. It is then checked by a member of the Derma Direct team, not automatically.

We may ask you for more information, and we may decline a request — for example if we cannot confirm the purchase or your professional status.

• Approved access lasts 12 calendar months from the date of approval.
• From 30 days before your access ends, you can ask to renew it. We check your recent Derma Direct orders again, in the same way as for a first request.
• If a renewal is approved before your current access ends, the new period starts when the current one ends, so you do not lose any remaining time. If your access has already ended, the new period starts on the date of approval.
• When your access ends, training stops being available straight away, including a video you are part-way through. You can still sign in to your account page.

• Your account is for you alone. Do not share your login details or let anyone else watch training through your account.
• Use a password of at least 12 characters that you do not use anywhere else, and keep it private.
• You can be signed in on one device at a time. Signing in on a new device signs you out of the previous one.
• Tell us straight away if you think someone else has used your account.

• The training is for your own professional education only.
• You must not download, record, screen-capture, copy, share, publish, sell or otherwise distribute any training material, in whole or in part, or help anyone else to do so.
• Each video shows a moving watermark with your email address. The player’s download, casting, AirPlay and picture-in-picture options are turned off.
• Do not try to get around these controls, the country restrictions described below, or any other security measure.
• The training is for qualified healthcare professionals and is for education only. It does not replace your own clinical judgement, your professional training or the product’s instructions for use, which you must always follow. You are responsible for assessing each patient, getting informed consent, choosing the product and technique, and managing any complications. Techniques shown may not suit every patient. Only treat within your qualifications, your insurance and the law where you practise. Product indications and availability can differ between countries, so always check the instructions for use that apply where you work. Nothing in the training is a recommendation to use a product outside its approved use.

Some training is not available in every country, because products are approved differently from one market to another. Which training you can see depends on the country you registered with. Training that may not be shown in some countries is also withheld if no country is recorded for your account.

You must not give a false country, or use any other means, to get around these restrictions.

• We may suspend your access if we reasonably believe you have broken these terms — for example by sharing your account or training material — or if the information you gave us turns out to be wrong.
• While your access is suspended you cannot watch training, but you can still sign in to your account page.

All training material — including videos, subtitles, text and images — belongs to Derma Direct or its licensors, including the manufacturers of the products shown, and is protected by copyright and other laws. You receive a personal, non-transferable right to view it through the Academy while your access lasts. No other rights are granted to you.

We aim to keep the Academy available, but cannot promise it will always be uninterrupted or free of errors. We may add, change or remove training at any time.

We may update these terms, for example to reflect changes to the Academy or to the law. If we make an important change, we will tell you by email or when you next sign in, at least 14 days before it takes effect, unless it has to happen sooner for legal or security reasons. If you don’t accept the change, you can stop using the Academy and ask us to close your account. If you keep using the Academy after the change takes effect, you accept the updated terms.

Each version of these terms has a version number, shown at the top of this page.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.

The Academy is provided free of charge to help you learn about the products we supply. Subject to the paragraph above:

• we are not liable for any loss arising from how you use the training in your clinical practice, including any treatment outcome or complication;
• we are not liable for loss of profit, income, business, goodwill or data, or for any indirect or consequential loss;
• our total liability to you in connection with the Academy, whether in contract, tort (including negligence) or otherwise, is limited to £100.

We do not promise that the Academy will always be available or free of errors, but we will try to fix problems promptly.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

Questions about these terms: info@dermadirect.co.uk. For help with your access, see Need help?.